You contacted your web guy/gal, instructed him/her as to what domain name you wanted for your company’s website and once the site was up and running you assumed all was well. But your web guy/gal had a hard time staying on top of things. Response was sometimes, well , non existent. Changes and updates seemed to take forever. That is if they ever got done at all. Of course they were always expedient in sending you the bill! Enough is enough, this is business, so you contact your “new” web guy/gal, explain the situation and arrange for moving forward. No problem says the new hire, just supply me with the user name and password for your hosting account and they’ll get started straight away. What? You don’t have the user name or password. No problem, just contact the hosting account provider and they’ll take care of it. No problem says the hosting provider, just provide them with some simple security verification info and they can take care of it. Hmmmmmm….seems you’re not listed on the account, anywhere! Read the rest of this entry »