Do you really own your domain name or even your web site?
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You contacted your web guy/gal, instructed him/her as to what domain name you wanted for your company’s website and once the site was up and running you assumed all was well. But your web guy/gal had a hard time staying on top of things. Response was sometimes, well , non existent. Changes and updates seemed to take forever. That is if they ever got done at all. Of course they were always expedient in sending you the bill! Enough is enough, this is business, so you contact your “new” web guy/gal, explain the situation and arrange for moving forward. No problem says the new hire, just supply me with the user name and password for your hosting account and they’ll get started straight away. What? You don’t have the user name or password. No problem, just contact the hosting account provider and they’ll take care of it. No problem says the hosting provider, just provide them with some simple security verification info and they can take care of it. Hmmmmmm….seems you’re not listed on the account, anywhere! What? I’m the owner, how can I not be listed on the account, you say? Well, seems the account is registered in the name of your “old” web guy/gal! You’ll need to contact them and have them add you to the account. But they’re waiting for the check that you never sent. You know the check for the work which they never completed! Oh well, you’ll just have the new web guy/gal start from scratch on a new hosting account. Of course, they’ll need to change your DNS records to point to the new hosting server. And that’s when you get your really big surprise – you don’t own your domain name – your old web guy/gal registered the domain in their name and they own it! They wouldn’t do that would they?
Sadly this happens more often than one might think. Registering a domain name is cheap but if you don’t register the name yourself, you MUST verify that you are listed as the owner of the domain name. Likewise you MUST verify that you are listed as the owner of your hosting account. Your web/IT guy/guy can be listed as the “technical contact” with limited permissions. Trust me, you’ll sleep better.
Tags: Account Provider > Business New > Contact > Dns Records > Gal > Hard Time > Hosting Provider > Hosting Server > Register Name > Registering A Domain > Registering A Domain Name > Registering Domain > Running > Site Web > Start From Scratch > Staying On Top > Surprise > Verification Info > Web Guy
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